Terms of Service

Products

PlayAway sells:

• DIY Playset Kits
• Professional Installation
• Accessories
• Replacement Parts

Builder

The PlayAway Builder provides estimated pricing and visual representations.

Final pricing may change based on shipping, taxes, installation requirements, or product updates.

Orders

Orders are confirmed only after payment authorization.

PlayAway reserves the right to cancel fraudulent or incorrect orders.

Payments

Payments are securely processed through Stripe.

Pricing

Prices may change without notice before an order is placed.

Shipping

Delivery estimates are estimates only.

Weather, supplier delays, freight companies, or other circumstances may affect timelines.

Professional Installation

Professional installation is available only within eligible service areas.

Customers outside service areas may purchase DIY kits.

Customer Responsibilities

Customers are responsible for:

• Local permits (when required)
• HOA approval
• Utility location
• Safe installation site access
• Accurate property information

Warranty

Manufacturer warranties apply where applicable.

Improper installation, misuse, abuse, or unauthorized modifications may void warranties.

Returns

Because many PlayAway products are custom-built, customized orders may not be eligible for return after production begins.

Damaged shipments must be reported promptly after delivery.

Limitation of Liability

PlayAway is not responsible for indirect, incidental, or consequential damages resulting from product use, installation, or misuse.

Safety

Adult supervision is always required when children use any play equipment.

Customers are responsible for maintaining equipment according to manufacturer recommendations.

Intellectual Property

All designs, software, graphics, logos, branding, configurators, and website content remain the exclusive property of PlayAway.fun.

Unauthorized copying or reproduction is prohibited.

Changes

PlayAway may update these Terms at any time.

Continued use of the website constitutes acceptance of any revisions.