Privacy Policy
Last Updated: August 2026
PlayAway.fun ("PlayAway," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Installation address
- Payment information (processed securely through Stripe)
- IP address
- Browser/device information
- Saved playset designs
- Order history
- Communication preferences
How We Use Information
Your information may be used to:
- Process purchases
- Deliver DIY kits
- Schedule installations
- Respond to customer support requests
- Improve the PlayAway Builder
- Prevent fraud
- Process payments securely
- Send order updates
- Send optional marketing emails (only if subscribed)
Payment Processing
Payments are securely processed through Stripe.
PlayAway does not store complete credit card numbers.
Cookies
We use cookies to:
- Keep you logged in
- Save builder progress
- Improve website performance
- Measure analytics
- Personalize your experience
Sharing Information
We never sell your personal information.
Information may be shared only with trusted service providers such as:
- Stripe
- Shipping carriers
- Installation partners
- Warranty providers
- Analytics providers
Security
We use modern encryption, secure servers, and industry best practices to protect customer information.
Children
PlayAway products are intended for purchase by adults.
We do not knowingly collect personal information from children under 13.
Your Rights
You may request to:
- View your information
- Update your information
- Delete your account
- Remove marketing preferences